Common Queries

Our warranty typically covers all bicycle racks for a period of two years from the date of purchase. This duration reflects our commitment to quality and customer satisfaction, ensuring you have ample time to assess the product's performance.

The warranty covers defects in materials and workmanship under normal use. This includes any structural failures or functional issues that arise during the warranty period, providing you peace of mind with your purchase.

Please note that the warranty does not cover damages resulting from misuse, improper installation, or normal wear and tear. It is important to follow the installation and usage guidelines to maintain warranty validity.

To initiate a warranty claim, please contact our customer support team with your proof of purchase and a description of the issue. We will guide you through the claims process and ensure your concerns are addressed promptly.